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Why can't the phone receive the alarm message?

Make sure that the notification push permission of the APP is activated in the phone settings and that all settings for the mobile alarm are activated in the APP.


When an abnormality is detected under normal circumstances, a message will be displayed in the phone’s notification bar. Whether you can hear sound or vibration depends on the settings of the phone.

How many people can sign up for an account at the same time?

An account can only be signed in from a mobile phone, and other people can only watch the camera through the sharing mechanism.

Ask family members to monitor the maximum number of accounts they can be shared with?

no limit.

Why is the shared account not fully functional?

For security reasons, the permissions for shared accounts are restricted and some functions of the device cannot be performed. If other people need to operate the camera, they can log in directly with the bound account.